Support & FAQ

Support & FAQ

Sydney Time

Please Note: We are based in Sydney and our team are on a Sydney Body Clock. Unless you’re calling Chris, he is always awake, and happy to help!

Need a bit of Help?

For any issues with Orders please contact our operations manager
Rhonda | 0405 353 156

For help with onboarding as a customer or supplier, please contact our Sales manager
Helen | 1300 69 2253

For any assistance with accounts or complaints please contact our Chief Executive Officer
Chris | 0401 257 995

For any other inquires please call our landline, someone will be available to assist you
Oz Bake Landline | 1300 OZ BAKE  (1300 69 2253)

Need to send us some documents, or don’t feel like chatting on the phone, send us an email
info@ozbake.com.au

Sydney Time

Please Note: We are based in Sydney and our team are on a Sydney Body Clock. Unless you’re calling Chris, he is always awake, and happy to help!

Need a bit of Help?

For any issues with Orders please contact our operations manager
Rhonda | 0405 353 156

For help with onboarding as a customer or supplier, please contact our Sales manager
Helen | 1300 69 2253

For any assistance with accounts or complaints please contact our Chief Executive Officer
Chris | 0401 257 995

For any other inquires please call our landline, someone will be available to assist you
Oz Bake Landline | 1300 OZ BAKE  (1300 69 2253)

Need to send us some documents, or don’t feel like chatting on the phone, send us an email
info@ozbake.com.au

Frequently Asked Questions

Are you Awesome?

Yes, yes we are!

Are your products Halal?

You bet! All our products are Halal. We take care in choosing our suppliers and vet them thoroughly to ensure they meet our standards. You can check out our Halal certificate on our certificates page here

Are your Products Fully Cooked?

Yes all our Products are fully cooked. However you still need to get the inside to 60C before serving. Follow the instructions on the back of our packaging for cooking methods.

Is the packaging Safe for Pie Warmers & Microwaves?

Our specially designed packging is safe for use in both the pie warmer and microwave. All appliances vary, so please adjust your cooking times as nessacarry. Pizza Wraps berform best on the top two shelves of a pie warmer

Is the Meat Pizza Beef Or Lamb?

We use lamb in our meat pizza wraps, not only to get a great taste but to ensure a wider range of cultures are able to enjoy our products

How many Pieces in a box?

Each box of Pizza Wraps Contains 10 individually Wrapped Pizza Wraps, Ready To Heat & Eat

How long can the Pizzas Stay in the Freezer?

All our Pizzas have a 1 year shelf life. However it takes some time to get from us to the supplier and then to you. We make sure we send regualar fresh shipments to our suppliers. If you have any concerns with stock running out of date, give us a call, we can help resolve any issues.

How Many Pizzas Can I Place In The Microwave?

All appliances are different. You will need to do some experimenting to find out the perfect quantity for your microwave. 

How do you know your products are 4 Stars?

We have spent an enormous amount of time in research and development to get the perfect flavour and health balance. This is backed up by our labratory testing for our Nutritional Pannels. Check them out here

How Can We Buy Your Products or Become a Supplier?

If you’re a Canteen Operator or Supplier, give us a call on 1300 OZ BAKE (1300 69 2253). Or drop us an email and we will get in touch, info@ozbake.com.au

What Cut Is The Chicken?

All our chicken is chicken breat. This makes sure we provide you with  the highest levels of protien & the lowest amount of Saturated fats, its one of the many ways we can make our products delicious and healthy

What are the ingredients of the Pizza Base?

Although are recipie is a closley gaurded secret, we can let you know what you’re eating. All our ingredients are listed on each product page & packaging. Head over to the products page to find out more

What temperature does the packaging withstand?

This is a tough question as there are many factors involved. Not all appliances are created equally, so its best to do some testing of your own. Our packging is pie warmer and micrwave safe, if you’re having trouble, a few things you could try is either move the products to a higher shelf, away from the heating element. Alternativly you can turn the temperature down slightly, they only need to reach 60C on the inside

What Veggies are in the Vegetarian Pizza Wrap?

A full list of our ingredients can be found on each products page, however the Veggie has, Tomatoes, Mushrooms, Capsicums, Olives & Onions.

What type of Cheese do you use?

We use mozzarella, just a special one to ensure we get the right balance of nutrition and flavour.

Can I Mix & Match a Box?

All our boxes contain 10 pieces of one type of sealed Pizza Wraps. Each box is batch coded and sealed for protection, to ensure the highest possible quality control. Boxes can’t be mixed

Can The Packaging Go into an Oven or Sandwich Press?

Packaging can’t be placed inside an oven or sandwich press

Can I overlap Pizza Wraps in the Pie Warmer?

Every Appliance is different, however for best and fair results, place all pizza wraps seperate to ensure even heating

Can I reheat the Pizzas?

Like most other foods, once its been heated it needs to be eaten. It is not reccomended to reheat more than its first time.

Can I heat from Frozen?

Yes you can. Naturally it will take a little warmer if heating from Frozen, especially in the pie warmer. For best & fastest results, defrost overnight in a refrigerator and place in the pie warmer. If you’re in a hurry to defrost, you can defrost in the microwave and place stright into the pie warmer

Can I Put Pizza Wraps in the Pie Warmer with Other Products?

You Sure can! As long as the internal temperature is at least 60C at the time of serving, you can put any other product in there!

Once I defrost a pizza can i put it back in the freezer?

Unfortunatly not. We ensure all our products are frozen from the time they are made until they are ready to eat. This ensures the product is safe to eat. Once they are defrosted we cannot garuntee they will stay fresh, its best to eat them as soon as they are defrosted. All Pizzas will last up to 5 days after they are defrosted if they remain in a refrigerator under 5C.

I'm a Parent & I love the Pizzas, Can I buy them for home?

We specilise in school canteens. Unfortunatly we can’t sell directly to the public

Frequently Asked Questions

Are you Awesome?

Yes, yes we are!

Are your products Halal?

You bet! All our products are Halal. We take care in choosing our suppliers and vet them thoroughly to ensure they meet our standards. You can check out our Halal certificate on our certificates page here

Are your Products Fully Cooked?

Yes all our Products are fully cooked. However you still need to get the inside to 60C before serving. Follow the instructions on the back of our packaging for cooking methods.

Is the packaging Safe for Pie Warmers & Microwaves?

Our specially designed packging is safe for use in both the pie warmer and microwave. All appliances vary, so please adjust your cooking times as nessacarry. Pizza Wraps berform best on the top two shelves of a pie warmer

Is the Meat Pizza Beef Or Lamb?

We use lamb in our meat pizza wraps, not only to get a great taste but to ensure a wider range of cultures are able to enjoy our products

How many Pieces in a box?

Each box of Pizza Wraps Contains 10 individually Wrapped Pizza Wraps, Ready To Heat & Eat

How long can the Pizzas Stay in the Freezer?

All our Pizzas have a 1 year shelf life. However it takes some time to get from us to the supplier and then to you. We make sure we send regualar fresh shipments to our suppliers. If you have any concerns with stock running out of date, give us a call, we can help resolve any issues.

How Many Pizzas Can I Place In The Microwave?

All appliances are different. You will need to do some experimenting to find out the perfect quantity for your microwave. 

How do you know your products are 4 Stars?

We have spent an enormous amount of time in research and development to get the perfect flavour and health balance. This is backed up by our labratory testing for our Nutritional Pannels. Check them out here

How Can We Buy Your Products or Become a Supplier?

If you’re a Canteen Operator or Supplier, give us a call on 1300 OZ BAKE (1300 69 2253). Or drop us an email and we will get in touch, info@ozbake.com.au

What Cut Is The Chicken?

All our chicken is chicken breat. This makes sure we provide you with  the highest levels of protien & the lowest amount of Saturated fats, its one of the many ways we can make our products delicious and healthy

What are the ingredients of the Pizza Base?

Although are recipie is a closley gaurded secret, we can let you know what you’re eating. All our ingredients are listed on each product page & packaging. Head over to the products page to find out more

What temperature does the packaging withstand?

This is a tough question as there are many factors involved. Not all appliances are created equally, so its best to do some testing of your own. Our packging is pie warmer and micrwave safe, if you’re having trouble, a few things you could try is either move the products to a higher shelf, away from the heating element. Alternativly you can turn the temperature down slightly, they only need to reach 60C on the inside

What Veggies are in the Vegetarian Pizza Wrap?

A full list of our ingredients can be found on each products page, however the Veggie has, Tomatoes, Mushrooms, Capsicums, Olives & Onions.

What type of Cheese do you use?

We use mozzarella, just a special one to ensure we get the right balance of nutrition and flavour.

Can I Mix & Match a Box?

All our boxes contain 10 pieces of one type of sealed Pizza Wraps. Each box is batch coded and sealed for protection, to ensure the highest possible quality control. Boxes can’t be mixed

Can The Packaging Go into an Oven or Sandwich Press?

Packaging can’t be placed inside an oven or sandwich press

Can I overlap Pizza Wraps in the Pie Warmer?

Every Appliance is different, however for best and fair results, place all pizza wraps seperate to ensure even heating

Can I reheat the Pizzas?

Like most other foods, once its been heated it needs to be eaten. It is not reccomended to reheat more than its first time.

Can I heat from Frozen?

Yes you can. Naturally it will take a little warmer if heating from Frozen, especially in the pie warmer. For best & fastest results, defrost overnight in a refrigerator and place in the pie warmer. If you’re in a hurry to defrost, you can defrost in the microwave and place stright into the pie warmer

Can I Put Pizza Wraps in the Pie Warmer with Other Products?

You Sure can! As long as the internal temperature is at least 60C at the time of serving, you can put any other product in there!

Once I defrost a pizza can i put it back in the freezer?

Unfortunatly not. We ensure all our products are frozen from the time they are made until they are ready to eat. This ensures the product is safe to eat. Once they are defrosted we cannot garuntee they will stay fresh, its best to eat them as soon as they are defrosted. All Pizzas will last up to 5 days after they are defrosted if they remain in a refrigerator under 5C.

I'm a Parent & I love the Pizzas, Can I buy them for home?

We specilise in school canteens. Unfortunatly we can’t sell directly to the public

Oz Bake Pty Ltd


Phone: 1300 OZ BAKE (69 2253)

Email: Info@ozbake.com.au

ABN: 55 609 858 899
156 Waterloo Rd, Greenacre 2190 

Chief Executive Officer
Chris C - 0401 257 995

Operations Manager
Rhonda A - 0405 353 156

Head Sales Consultant
Helen G - 1300 69 2253

 

About Us

Become A Supplier

Distribution Map

Help & Support

Certificates & Documents

Contact Us

Oz Bake Pty Ltd


Phone: 1300 OZ BAKE (69 2253)

Email: Info@ozbake.com.au

ABN: 55 609 858 899
156 Waterloo Rd, Greenacre 2190 

Chief Executive Officer
Chris C - 0401 257 995

Operations Manager
Rhonda A - 0405 353 156

Head Sales Consultant
Helen G - 1300 69 2253

 

About Us

Become A Supplier

Distribution Map

Help & Support

Certificates & Documents

Contact Us